Privacy Policy
Thank you for considering our privacy policy. At Al Fadli Aluminium, we take your privacy very seriously. This policy explains how we collect, use, and protect your personal information when you visit our website.
Information we collect:
At Al Fadli Aluminium, we are committed to protecting your privacy. To achieve this, we collect various types of information when you visit our website. Firstly, we collect your IP address, browser type, and operating system. This information is used to monitor website traffic, improve website functionality, and ensure that our website is optimized for all users.
Secondly, if you choose to submit a contact form or request a quote, we collect your personal information such as your name, email address, phone number, and any other details you provide. This information is necessary for us to respond to your inquiry and provide the best possible service.
Lastly, we use cookies to track user activity on our website. Cookies are small text files that are stored on your device and allow us to remember your preferences and enhance your user experience. We use this information to analyze user behavior and improve our website’s functionality and content.
Rest assured that we do not sell or share your personal information with any third parties unless required by law. By using our website, you consent to the collection and use of your information as described in this privacy policy.
How we use your information:
Responding to inquiries and providing customer support: When you submit a contact form or request a quote, we collect your name, email address, phone number, and any other information you provide. We use this information to respond to your inquiries and provide the necessary customer support. This helps us to provide you with the best possible service.
Improving your website experience and tracking user behavior: We use cookies to improve your experience on our website and to track user behavior for analytical purposes. Cookies are small files that are stored on your device when you visit our website. They help us to identify you and provide a more personalized experience. We also use cookies to track user behavior on our website, such as which pages are visited and for how long. This helps us to improve our website and make it more user-friendly.
Sending promotional emails: We may use your information to send you promotional emails about our products and services. However, we will only do so if you have given us your consent to do so. You can opt-out of receiving these emails at any time by clicking the unsubscribe link at the bottom of the email.
How we protect your information:
At Al Fadli Aluminium, we take the protection of your personal information seriously. To ensure that your personal information is safe from unauthorized access, disclosure, or destruction, we implement industry-standard security measures. Our security measures include the use of firewalls, encryption, and secure servers to protect against hacking and other forms of unauthorized access.
We also restrict access to your personal information to only those employees who are authorized to access it and need it to perform their job duties. Our employees are trained to handle your personal information responsibly and are bound by confidentiality agreements. Additionally, we regularly review and update our security measures to ensure that they are up-to-date and effective.
Our commitment to protecting your personal information means that you can trust us to keep your information secure and confidential.
Sharing your information:
- We do not engage in the selling or renting of your personal information to third parties.
- We may share your information with trusted third-party service providers who assist us in operating our website and providing services to you. These service providers are contractually obligated to keep your information confidential and secure.
- We may also disclose your information to comply with legal requirements, enforce our website policies, or protect our rights, property, or safety.
Data Retention:
We will retain user data for as long as necessary to provide our services and fulfill any legal obligations. After the retention period, we will securely dispose of the data in accordance with industry-standard data destruction practices.
User Rights:
Users have the right to access, rectify, erase, restrict the processing of their personal data. They may also have the right to data portability, and to object to the processing of their personal data. To exercise these rights, users can contact us through the contact details provided on our website.
Data Breach Notification:
In the event of a data breach, we will notify affected users as soon as possible and take all necessary measures to mitigate the breach and prevent future occurrences. We will provide details about the extent of the breach, the types of data affected, and the steps we are taking to prevent future breaches.
Third-Party Services:
According to the Kuwait PDPL, we only use trusted third-party services that comply with the Kuwaiti PDPL and have their own privacy policies in place. We ensure that any third-party services we use protect users’ personal information to the same standard as we do. However, we are not responsible for the privacy practices or policies of any third-party services we use.
Jurisdiction:
According to the Kuwait Personal Data Protection Law (PDPL), the collection, processing, and storage of personal data is governed by the laws of Kuwait. We comply with all applicable laws and regulations in relation to the protection of personal data, including the PDPL.
We may update this policy from time to time to reflect changes in our business practices or legal obligations.
By using our website, you consent to our privacy policy and the collection and use of your personal information as described herein. If you have any questions or concerns about our privacy policy, please contact us using the information provided on our website.